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Our Terms, Your Account Rights

7win Game operates under a clear legal framework so you know exactly where you stand before you deposit via bKash, Nagad, or Rocket.

Account EligibilityJurisdiction-Dependent AccessWallet & Payment TermsAccount Closure RightsPolicy Updates Notice
7win Game Our Terms, Your Account Rights
ACCOUNT SECURITY

How We Protect Your Data and Account

Security on your account is layered: OTP verification on login, wallet-level confirmation on every withdrawal, and session monitoring that flags unusual access. We do not share your personal details with third parties outside of what is needed to process your bKash, Nagad, or Rocket transactions.

Data Retention

We keep account records for the period required by applicable regulations. Once your account is closed, personal data is deleted or anonymised within the retention window.

Cookie Policy

We use session and analytics cookies. You can manage cookie preferences from the settings panel. Disabling analytics cookies does not affect your lobby access or wallet functions.

Withdrawal Verification

Every withdrawal is verified against the wallet used to deposit. If your bKash or Nagad number changes, submit a verified update request before initiating a withdrawal.

Account Access Requests

You can request a full export of your account data at any time via the Settings panel. We process data access requests within the timeframe required by applicable rules.

POLICY CONTACT

Reach Us on Legal or Account Matters

If a term is unclear or you want to request a change to your account data, our support team handles legal queries directly. You do not need a separate legal form — use the channels below and reference your account ID so we can pull your record quickly.

Live Chat Available through your account dashboard. For legal queries, type 'policy' at the start of your message so the right team picks it up without delay.
Email Support Send your query to our support address with your registered bKash, Nagad, or Rocket number as a reference. We aim to respond within one business day.
Account Panel Log in, go to Settings, and use the Data Request option for any account-level policy matter — deletion, correction, or access requests sit there.

Common Legal and Account Questions

These are the questions we get most from Bangladesh players about how our terms work in practice.

Access depends on your local law and whether your region falls within our supported eligibility list. Check your local regulations before opening or funding an account.

bKash, Nagad, and Rocket are the primary wallet methods we support. Each transaction also falls under the payment network's own terms alongside ours.

Send a closure request via live chat or email with your account ID. We process closures within a standard period and return any eligible balance to your registered wallet.

Log in, go to Settings, and select Data Request. We prepare your account export and notify you when it is ready, within the timeframe required by applicable regulations.

Contact support via live chat and reference your account ID. Corrections to wallet numbers — bKash, Nagad, or Rocket — require identity verification before the change goes live.

We publish an update notice on this page before any changes take effect. Continuing to use your account after the notice period means you have accepted the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.