Reference

Terms and Conditions for Your 7win Game Account

These terms set out the rules for opening and using your account on 7win Game. Access depends on your local law and whether our service is available in your eligible region — read these terms before you deposit via bKash, Nagad or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
7win Game Terms and Conditions for Your 7win Game Account
TERMS SUPPORT CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about your account or a wallet transaction, our support team can help. Bring your account ID and any bKash, Nagad or Rocket transaction reference when you get in touch — it speeds up the resolution significantly.

Live Chat Open the chat window inside your account dashboard. Available during support hours for account and terms queries — have your wallet transaction reference ready.
Email Support Write to our support address for formal terms queries, account disputes or bKash, Nagad, Rocket transaction concerns. We reply to logged tickets in order.
Help Centre Check the help section of your account for common terms questions — account rules, wallet limits and what happens when terms are updated.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Security and data handling are part of the terms you accept when you open an account. Here is how we approach each area so you know what to expect.

Account Security

Your account is protected with OTP verification at login. If you suspect unauthorised access, use the account security section to change your credentials immediately and contact support.

Data We Hold

We hold your registration details and transaction records — including bKash, Nagad and Rocket transfer logs — for as long as your account is active and as required by applicable rules.

Requesting Changes

To correct your registered name, phone number or linked wallet details, submit a request through the account settings page or contact support with valid identification.

Account Closure

You can request account closure at any time via support. We process outstanding wallet balances back to your original bKash, Nagad or Rocket account before closing.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility and wallet rules at 7win Game.

You must meet the eligible age requirement under your local law in Bangladesh. Access also depends on whether 7win Game is permitted in your region. We do not make that determination for you.

No. Each person may hold one account only. If duplicate accounts are found, we close the extras and return any wallet balance to the original bKash, Nagad or Rocket payment method used.

We post the updated terms here with a revised date. If you keep using your account after that date, you accept the new terms. Close your account before the update if you disagree with the changes.

Contact support with your account ID and the transaction reference from your mobile wallet. We trace the transfer on our end and respond with a resolution through the same support channel.

We retain registration details and wallet transaction logs — including bKash, Nagad and Rocket records — for as long as your account is active and as required by applicable rules in eligible regions.

Submit a closure request through our support team. We process any remaining wallet balance back to your linked bKash, Nagad or Rocket account before the closure is finalised.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.