Reference

How 7win Game Handles Your Personal Information

Your privacy shapes how we build every part of this lobby — from your account wallet to how bKash, Nagad and Rocket transactions are recorded.

Data collected only as neededAccount wallet securitybKash, Nagad, Rocket contextContact us to request changesApplies to eligible regions
7win Game How 7win Game Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the personal data we hold, our support team handles privacy requests directly. Reach us through the live chat in your account dashboard, by email, or through our help centre. We aim to acknowledge your request promptly and resolve it within the timeframe required for the region your account is registered in. Players in Dhaka and across Bangladesh can write to us in English and we will respond in kind.

Live Chat Open the chat icon inside your account dashboard. Describe your data request clearly and our team will log it and follow up with next steps.
Email Support Send your privacy request to our support address found in the help centre. Include your registered account email so we can locate your record quickly.
Help Centre The help centre lists current contact options and response time expectations. Check there first if you are unsure which channel suits your request.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account security and data handling are built into the platform, not added on top of it. Every login uses an OTP step tied to your registered contact, which means account access requires active verification from you each session. Data at rest and in transit is encrypted, and payment details processed through bKash, Nagad or Rocket are never stored in full on our servers — only the references needed to process your next transaction. We keep your data for as long as your account is active and for the period required after closure to meet regional obligations.

OTP Login Verification

Every account session requires a one-time code sent to your registered contact. This step means only you can open your account, even if your password is compromised.

Encrypted Transactions

Payments via bKash, Nagad and Rocket pass through encrypted channels. Full card or wallet credentials are never written to our platform database after a transaction completes.

Data Retention Policy

We hold your account data while your account is open and for the period our regional obligations require after closure. You can request deletion once your account is settled.

Your Right to Access

Contact our support team to request a summary of the personal data we hold on your account. We will respond within the timeframe that applies to your registered region.

Common Questions About Your Privacy on 7win Game

Below are the questions we hear most often about how your data works on this platform. If your question is not covered here, our support team can help through live chat or email.

We collect your registration details, device identifiers, session activity and payment method references — for example, the bKash or Nagad number linked to your wallet. We collect only what is needed to run your account.

We share data only with payment processors like bKash, Nagad and Rocket, and only what those processors need to complete your transaction. We do not sell your personal information to outside parties.

Your data is held while your account remains open. After closure, we retain records for the period required by the obligations that apply to the region your account is registered in.

Contact our support team via live chat in your account dashboard or by email through the help centre. Provide your registered account email and we will locate your record and respond promptly.

Yes. Once your account is fully settled — meaning no pending transactions or open disputes — you can request deletion by contacting support. We will process the request within the required regional timeframe.

Availability of our services and the specific data rules that apply depend on your local law and the eligible regions our platform covers. If you are unsure, contact support for clarification before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.